Shipping Policy
PROCESSING TIME
Please allow 2 business days for your order to be processed. During high volume periods and sales, dispatch times may vary.
IMPORTANT DELIVERY UPDATE
Delivery times can vary from 4 to 12 business days depending on region and country.
(Business days are Monday-Friday. Public holidays excluded. All delivery timeframes are estimates only.)
Due to the Covid-19 outbreak, the delivery time may differ slightly from our standard delivery times. Due to the social distancing measures we have put in place at our fulfillment centers, our delivery times will be longer than usual. We are working hard to dispatch and deliver all orders as quickly as possible while keeping our staff safe and protected. If you have any questions regarding the delivery of your order, please contact our Customer Service team.
Occasionally, due to unpredictable weather conditions, shipping periods may vary. Unfortunately, we are unable to take responsibility for these issues. We appreciate your patience, and will always try to resolve these issues quickly and effectively. Please check your local courier tracking for further information.
TRACKING
All orders are sent tracked. You will receive a dispatch confirmation email, including a tracking code, when your order leaves our warehouse. If you have any queries, please contact our customer service team.
CUSTOMS CLEARANCE
Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates. This may result in your order being rejected at customs. Your order may also be subject to import duties and taxes which are assessed once the shipment reaches your country. Beautynov is not responsible for any custom clearance charges or delivery delays; you should contact your local postal provider for more information.
PLEASE NOTE :
Beautynov does not refund shipping charges for packages that are undeliverable or refused/unclaimed by customers.
Please allow 2 business days for your order to be processed. During high volume periods and sales, dispatch times may vary.
IMPORTANT DELIVERY UPDATE
Delivery times can vary from 4 to 12 business days depending on region and country.
(Business days are Monday-Friday. Public holidays excluded. All delivery timeframes are estimates only.)
Due to the Covid-19 outbreak, the delivery time may differ slightly from our standard delivery times. Due to the social distancing measures we have put in place at our fulfillment centers, our delivery times will be longer than usual. We are working hard to dispatch and deliver all orders as quickly as possible while keeping our staff safe and protected. If you have any questions regarding the delivery of your order, please contact our Customer Service team.
Occasionally, due to unpredictable weather conditions, shipping periods may vary. Unfortunately, we are unable to take responsibility for these issues. We appreciate your patience, and will always try to resolve these issues quickly and effectively. Please check your local courier tracking for further information.
TRACKING
All orders are sent tracked. You will receive a dispatch confirmation email, including a tracking code, when your order leaves our warehouse. If you have any queries, please contact our customer service team.
CUSTOMS CLEARANCE
Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates. This may result in your order being rejected at customs. Your order may also be subject to import duties and taxes which are assessed once the shipment reaches your country. Beautynov is not responsible for any custom clearance charges or delivery delays; you should contact your local postal provider for more information.
PLEASE NOTE :
Beautynov does not refund shipping charges for packages that are undeliverable or refused/unclaimed by customers.